Staff Recruitment
The key to reducing staff attrition and improving performance is to recruit the right people in the first place - people who can demonstrate their skills, knowledge and potential, and who fit the culture of your business.
The Blue Sky Staff Recruitment System™ is the most effective way of ensuring that potential candidates possess the required competencies and behavioural attributes.
Using a proven methodology that incorporates competency, behavioural and attitudinal assessment, candidates’ suitability for specific roles can be directly assessed. The system can be implemented quickly to ensure positions are filled in line with business targets.
MFI needed to recruit four team leaders and 40 advisors in readiness for a new call centre launch. Using the Blue Sky Staff Recruitment System™ the team delivered a higher standard of employee who on average became competent 20% quicker than previous agents. Twelve months later staff retention levels of the new team in comparison to existing teams was 73% improved. Read this and other case studies.