|Home||About Blue Sky||Our Expertise||Clients & Cases Studies||
We applaud people who want to be in sales; it's tough, but the lifeblood of any company. So why do most sales environments foster only a handful of brilliant performers who outshine the rest? Our conclusion is they have a different mindset and shifting mindset to create genuine value for customers is key.
What is required of management now is very different from what was required 10 years ago and the world has yet to catch up. All the research on what motivates people points to a big change, people want more and different things from their job. Our talented manager approach focuses on three core motivators - Purpose, Autonomy and Mastery to help managers be the best they can be.
Contact Centre Consulting
Contact centres continue to be at the fore front of delivering sales and service and one simple truth recurs; what happens at the point of transaction matters most. Brand loyalty can be won or lost with a single click. Contact sales and service are where some of our best and most exciting work happens and we focus on tackling and shifting the behaviours of the people who interact with your customers.